Privacy Policy

Roam Hospitality Privacy Policy (Effective Date: [April 20, 2026])

Roam Hospitality (“Roam Hospitality,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information (“Personal Information”) through hometeamvr.com (“Website”), our applications, our communications (including email and text messages), and other websites and services we control that display this Privacy Policy (collectively, the “Service”).



Please read this Privacy Policy carefully to understand how we handle your Personal Information.


SUMMARY (NOTICE AT COLLECTION). We collect Personal Information (1) directly from you (for example, when you book, contact us, or sign up for marketing), (2) automatically from your device (for example, via cookies), and (3) from third parties (for example, booking platforms and service providers). We use it to operate our business (including booking administration, guest services, security/fraud prevention, and legal compliance), to improve our Service, and—if you opt in— to send marketing communications. We may disclose Personal Information to service providers, booking/technology partners, property owners (as needed to support your stay), advertising/analytics partners, and others as described below; we do not sell your email address or mobile phone number for third parties’ own marketing purposes.


This Privacy Policy contains the following sections:


Roam Hospitality' Processing of Personal Information on Behalf of Clients
Personal Information We Collect
How We Use Personal Information
Cookies and Similar Technologies
Online Analytics and Interest-Based Advertising
How We Disclose Personal Information
Protection of Personal Information
Retention of Personal Information
Third-Party Links and Features
Children’s Privacy
Privacy Rights and Choices
Data Privacy Framework
Privacy Policy Updates
Contact Us


Roam Hospitality’ Processing of Personal Information on Behalf of Clients


To the extent Roam Hospitality processes Personal Information on behalf of organizations (“Clients”) that want to engage with individual consumers (“Client Consumers”) through the Service, Roam Hospitality acts as a data processor or service provider on behalf of those Clients. Our processing of Client Consumers’ Personal Information is described in this Privacy Policy and is governed by our agreements with those Clients.


Client Consumers who wish to exercise any privacy rights in connection with their Personal Information that has been submitted to us by a Client should inquire with the Client directly. Because we only process Client Consumers’ data upon instruction from that Client, Client Consumers who make a request directly to us should provide to us the name of the Client who submitted their Personal Information to us. If we are able to verify the Client, we will refer the request to that Client and support them as needed in responding to the request within a reasonable timeframe.


Personal Information We Collect


Personal Information We Collect from Clients’ Representatives and other Website Visitors


We collect the following categories of Personal Information for our business purposes (the specific information we collect depends on how you interact with us):1, 


  • Identifiers, including your first and last name, email address, and phone number;
  • Preferences for receiving communications about our services and properties, and details about how you engage with our marketing communications;
  • Information you provide when you interact with content on our Website;
  • Information you provide in connection with requests to contact us or requests for customer service; and
  • Information you provide in connection with your participation in a contest, sweepstakes, research study, or email survey.
  • Reservation and Stay Information (if you book or stay with us), such as reservation details, check-in/check-out information, property preferences, guest communications, and issues/maintenance requests.
  • Payment Information, such as payment method details and billing information (note: payment card numbers are typically processed by our payment processors; we do not intentionally store full card numbers except as provided by those processors).


Personal Information about Client Consumers that Clients Provide to Us


Clients may provide us with information about Client Consumers through the Service or offline for inclusion in the Service. Such information may include Client Consumers’ name, email address, phone number, and other information needed to provide Client-requested services. Our Clients are responsible for providing required notices and obtaining appropriate consents or other legal permissions necessary for us to process this Personal Information.


Personal Information We Automatically Collect


Like most online services, we may automatically receive and store certain information about people who interact with our Service through their browser or device. As discussed below, we and our service providers may use technologies such as cookies and tracking pixels to collect this information.


Device Information. We collect technical information associated with the device(s) you use to access our Service, including information related to your browser and operating system, IP address, unique device identifiers, and other information such as your device type.


Usage Information. We collect a variety of information to better understand how individuals use our Service. This may include the webpage that you were visiting before accessing our Service, the pages or features of our Service you use, how much time you spend there, date and time of use, and information about your usage preferences.


Transaction Information. We also collect information to help us verify transactions completed using our Service. This may include the names and email addresses of parties to a transaction, subject line, history of actions, and authentication methods.


Personal Information We Collect from Social Media and Other Content Platforms


When individuals “like” or “follow” us on Facebook, Instagram, X, LinkedIn, or other social media sites, we may collect some Personal Information including your name, e-mail address, and any comments or content you post that is relevant to us.


Personal Information We Collect from Others


We may also receive Personal Information from service providers, advertisers, business partners, data companies and other third parties.


How We Use Personal Information


We use Personal Information for the following business and operational purposes:


  • Account administration, payment processing, and accounting
  • Providing, managing, and improving our services
  • Responding to inquiries and providing customer support
  • Fraud prevention and security
  • Analytics and research
  • Marketing and promotions related to Roam Hospitality
  • Personalization of content and advertising
  • Legal compliance and enforcement


Cookies and Similar Technologies


We and our service providers use cookies, tracking pixels, and similar technologies to collect information and improve user experience. These technologies help us:


  • Recognize your device
  • Store preferences
  • Analyze usage
  • Improve security


You can manage cookies through your browser settings. Where offered, you may also use our cookie banner or preference tool to accept or reject non-essential cookies (such as analytics and advertising cookies). If you disable cookies, some features of the Service may not work properly.


Online Analytics and Interest-Based Advertising


We may use analytics tools (such as Google Analytics) and advertising platforms to understand how our Service is used and, where permitted, to show you relevant ads (also called “interest-based” or “targeted” advertising).


You may opt out through browser settings or third-party tools such as the Network Advertising Initiative or Digital Advertising Alliance.

Some third parties may use their own cookies or similar technologies in connection with our Service. We do not control those technologies, and their use is governed by their privacy policies.


How We Disclose Personal Information


We may disclose Personal Information to the following categories of recipients (as applicable):


  • Service providers (e.g., hosting, payments, analytics)
  • Advertising partners
  • Clients (where applicable, when we process information on their behalf)
  • Affiliates
  • Legal authorities when required
  • Business partners in corporate transactions
  • Other parties with your consent
  • Property owners and homeowner associations (HOAs), as needed to manage the Property, support your stay, comply with rules, or address issues (for example, occupancy, parking, maintenance, or incident reports).


We may also share aggregated or de-identified information that cannot reasonably be used to identify you.


Protection of Personal Information


We use reasonable administrative, technical, and physical safeguards designed to protect Personal Information. However, no method of transmission over the internet or method of storage is completely secure, so we cannot guarantee absolute security.


Retention of Personal Information


We retain Personal Information for as long as reasonably necessary to provide the Service, manage reservations and guest relationships, comply with legal and accounting obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information and why it was collected.


Third-Party Links and Features


Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices.


Children’s Privacy


Our Service is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13. If you believe a child has provided us Personal Information, please contact us so we can take appropriate steps.


Privacy Rights and Choices


Depending on your location and the laws that apply, you may have rights to:


  • Access your data
  • Correct inaccuracies
  • Delete data
  • Restrict or object to processing
  • Opt out of marketing


To exercise these rights, contact us using the information in the Contact Us section. We may need to verify your identity before responding. Depending on your state of residence, you may also have the right to appeal our decision on a request; you may submit an appeal by replying to our response or contacting us and stating that you are appealing.


AUTHORIZED AGENTS. Where permitted by law, you may designate an authorized agent to submit a privacy request on your behalf. We may request proof of the agent’s authority and may still need to verify your identity directly.


Consent to Receive Promotional and Marketing Communications 


By providing your contact information, including your email address and/or mobile phone number, and affirmatively opting in through our website, booking process, or other forms, you expressly consent to receive recurring promotional and marketing communications from Roam Hospitality via email and/or text message (SMS/MMS), including messages sent using automated technology (including an auto dialer) and prerecorded/artificial voice (where applicable).


These communications may include, but are not limited to, special offers, promotions, property updates, booking reminders, service notifications, and other marketing messages related to Roam Hospitality.


Consent to receive marketing communications is not a condition of any purchase or booking.


SMS Communications


By opting in to receive text messages, you agree to receive recurring automated marketing and informational text messages (SMS/MMS) from Roam

Hospitality at the phone number you provided, including messages sent using an auto dialer. Message frequency may vary. Message and data rates may apply.


You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you may receive a one-time confirmation message, and no further messages will be sent unless you opt back in.


For help, reply HELP or contact us at the contact information below:


  • Email: hello@roamhospitality.com
  • Phone: (727) 353-9680


Email Communications


You may opt out of receiving marketing emails at any time by clicking the “unsubscribe” link included in our marketing emails or by contacting us directly. We will honor unsubscribe requests as required by applicable law. Even if you opt out of marketing communications, we may still send you transactional or service-related messages (such as booking confirmations, service notices, or account updates).


Use of Third-Party Email and Messaging Providers


We may use third-party service providers to send email and SMS communications on our behalf (for example, email delivery platforms and SMS aggregators). These providers are contractually required to safeguard your information and may only use it to provide services to us.

We do not sell or share your email address or mobile phone number with third parties for their own marketing purposes.


Promotions, Discounts, and Marketing Sign-Up Incentives. If we offer promotions, discounts, or other benefits in exchange for signing up for marketing communications, we will disclose the material terms of the offer at the point of collection. Where required by applicable law, you may have the right to opt in and to withdraw from such programs at any time, and we will not discriminate against you for exercising your privacy rights (although opting out may affect eligibility for the offer).


Carrier Disclaimer


Wireless carriers are not liable for delayed or undelivered messages.


Data Privacy Framework


Roam Hospitality may comply with applicable data transfer or privacy frameworks where required. If we rely on such a framework for international transfers, we will provide additional information upon request.


Privacy Policy Updates


We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Effective Date. If we make material changes, we will provide notice as required by law.


Contact Us


Roam Hospitality is the responsible entity for Personal Information.


If you have questions or requests, contact us at:


 Email: hello@roamhospitality.com
 Phone: (727) 353-9680
 Website: roamhospitality.com